Koen Rens

Koen Rens

Head of Operations & IT

  • Email: koen.rens@gmail.com
  • Mobile: +32 495 93 94 48
  • Nationality: Belgium
  • Birthday: 04-08-1987
  • Ganzenkoor 33, 2570 Duffel

Personal Profile

I have over 25 years of experience in the internet industry,
specialising in AI, Project Planning and Management, leading IT teams, Marketing, User Experience, Websites, Mobile apps, SEO, SEM, Hosting and Servers.

Currently I am working at the most innovative consultant agency for the insurance industry: Oxygen.
Before that I was Head of Product, Marketing, Operations & IT at Horizon group and Product Owner at Kapaza.be (now 2dehands.be), one of the biggest websites in Belgium.

Achievements

✔ AI-powered solutions for complex flows

80+% Document automation.

✔ Increase the growth speed at websites

45% Year on year growth.

✔ Launched several successful Mobile products

Mobile website, Android app, iPhone app, iPad app and Windows Phone app.

✔ Managed several big projects and teams

After A/B testing, implemented several big changes resulting in major growth.

Work Experience

Associate partner Business Solutions at
Oxygen

2023 - Present

  • Spearheading the digital transformation of insurance carriers by architecting AI-driven automation strategies that reduce manual overhead and accelerate time-to-market.
  • Leading the deployment of Intelligent Document Processing (IDP) and LLM-powered solutions to automate complex email workflows and unstructured data extraction for claims and underwriting.
  • Advising C-suite stakeholders on the integration of Generative AI and RPA to achieve scalable operational excellence and enhanced policyholder experiences.

Head of Product, Marketing, Operations & IT at
Horizon Group: Verzekeringen.be, Hypotheekwinkel.be & Aanbieders.be

December 2015 - 2023

Starting from scratch, build new products ready for the future.

Product Consultant at Brussels Airlines

September 2015 - December 2015

Working on a new product that will change the future of their e-commerce.

Product Owner at Kapaza.be (now 2dehands.be)

April 2010 - July 2015

Responsible Product Manager for all Kapaza services on iPhone, iPad, Windows Phone, mobile- and desktop site. Goal: Offer a consistent and user friendly range of products for Kapaza users.

IT assurance & Security auditor at Ernst & Young

September 2009 - April 2010

Auditor for change management, logical access and IT security.
Performed attack & penetration testing for several large firms.

Hobbies

Founder of luxe-kattenhotel.be

2021 - Present

A luxurious hotel for cats.

Founder of ICTscripters.com

November 2005 - Present

For years ICTscripters has been thé place for IT.
We offer free support, code and advice.

CEO of DiMoWeb (Digital Mobile Web)

January 2004 - Present

Building and hosting of websites and managing servers.

Selling eID readers: Verpleegkundigethuiszorg.be

2000 - 2026

Selling eID readers to nurses and immo agencies.

Free Domotica: Pulse-Station.com

January 2015 - 2020

Changing the entire home automation landscape by offering free software.

Key Skills

  • AI
  • Project Management
  • Planning
  • Mobile Apps
  • User Experience
  • Analytics
  • Scrum, Kanban, Agile
  • Quality and Testing
  • SEO, SEM, Marketing

Lanuages

  • English
  • Dutch
  • French
  • Spanish
  • German

Education

Katholieke Universiteit Leuven, Campus Brussel

Master in Commercial Sciences, IT management

Sint Jozefs College, Aarschot

Economics, modern languages with extra maths